Comment moderation encourages a thriving online community, boosts reader engagement and can drive up subscriptions. Our team of moderators encourage a respectful culture of discussion and debate.
Comments are published or rejected based on client guidelines. The team also work with the news desk editors sending them tip-offs, feedback and corrections gathered from comments.
The Pagemasters comment moderation team, led by Chief Comment Moderator Rob Ashton, has moderated for the Nine metropolitan news websites (including SMH and The Age) and News Corp, working on many of their national, metropolitan and regional digital mastheads (including The Australian, Herald Sun and The Daily Telegraph).