Overview
The Pagemasters comment moderation team moderates the conversations on News Corp Australia’s leading news sites.
Post-pandemic, we’ve moderated increasing volumes of comments as subscribers discover a forum where they can have their say as part of a respectful, diverse and lively commenting community.
Online audiences expect to not only read the news but to be able to comment on the news and News Corp Australia has seen reader comments surge to many millions per year. People alone can not handle such volumes but Pagemasters’ proven combination of trained moderators and world-leading technology can.
Our service
With the capacity to moderate large volumes of comments and stay on top of the news cycle, Pagemasters kept conversations civil and ensured misinformation and defamatory comments were not published across Australian News Corp sites – protecting both readers and the client’s brand.
Why Pagemasters?
- Proven capacity to moderate large volumes of comments accurately and efficiently.
- Highly skilled and trained moderators,with particular emphasis on defamation law
- More than a decade’s experience – Pagemasters has been moderating subscriber comments for major news websites since 2012.
Client feedback
I have always found Pagemasters to be fast, thorough and totally professional in their dealings with our The Daily Telegraph audience and my team. They moderate a huge amount of comments on our site every day on a wide range of issues and have a great knowledge of our product and of media law, and this interaction with our audience helps drive deeper engagement with our subscribers who love to be able to have their say and debate the issues that matter to them.
Wendy Fitzgibbon
Audience Head of Strategy
Daily Telegraph
