Comment moderation

As Australia faced lockdown in 2020, Pagemasters moderated a record number of comments on News Corp's websites.


The Pagemasters comment moderation team have moderated the conversations on News Corp Australia’s news sites since 2018.

Since then we’ve moderated increasing volumes of comments as subscribers discover a forum where they can have their say as part of a respectful, diverse and lively commenting community. 

In 2020, comments surged on News Corp websites as Australia faced lockdown. Our team stood up to the challenge, moderating 160,000 comments in one week alone. 

Our service

With the capacity to moderate large volumes of comments and stay on top of the news cycle, Pagemasters kept conversations civil and ensured health misinformation and defamatory comments were not published across Australian News Corp sites – protecting both readers and the client’s brand.

Why Pagemasters?

  • Proven capacity to moderate large volumes of comments
  • Highly skilled team of trained moderators, including defamation law
  • More than a decade’s experience – Pagemasters has been moderating subscriber comments for major news websites since 2009

Client feedback

I have always found Pagemasters to be fast, thorough and totally professional in their dealings with our The Daily Telegraph audience and my team. They moderate a huge amount of comments on our site every day on a wide range of issues and have a great knowledge of our product and of media law, and this interaction with our audience helps drive deeper engagement with our subscribers who love to be able to have their say and debate the issues that matter to them.

Wendy Fitzgibbon
Audience Head of Strategy
Daily Telegraph

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