Pagemasters

Case studies

Comment moderation: News Corp

Comment moderation at News Corp

Overview

The Pagemasters comment moderation team moderates the conversations on News Corp Australia's leading news sites.

Readers of The Australian, The Herald Sun, The Daily Telegraph and The Courier Mail comment in a safe space thanks to the team.

Post-pandemic, comment volumes have increased as subscribers discover a forum for respectful dialogue. Online audiences expect news plus commenting capability. News Corp Australia has seen reader comments surge to millions annually. While manual moderation cannot handle such volumes, Pagemasters combines trained moderators with advanced technology.

Our service

The team moderates large comment volumes while staying current with news cycles, keeping conversations civil and preventing misinformation and defamatory content from going live across Australian News Corp sites — protecting readers and brand reputation.

Why Pagemasters?

  • Proven moderation capacity and accuracy
  • Skilled moderators with defamation law expertise
  • More than a decade of experience since 2012
They moderate a huge amount of comments on our site … have great knowledge of our product and of media law.
Wendy Fitzgibbon, Audience Head of Strategy, Daily Telegraph

Publishers keep more readers with Pagemasters.

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